Dieses Video ist nur für Cloud Champion-Benutzer verfügbar. Bitte loggen Sie sich ein oder registrieren Sie sich, um fortzufahren.

You can download the presentation here

Session Information

When Microsoft Teams is used to replace your Telephony solution (PBX) there are many ways to leverage Teams calling capabilities to elevate customer engagement. You can for example handle customer calls via Microsoft's Call Queues and Auto Attendant included in Phone System. Or take customer engagement to the next level with Microsoft Teams certified contact center solutions. Receptionists specifically can be empowered to provide the best customer experience with newly released purpose build Teams attendant console solutions.

Speaker

  • Remco de Kramer

    Remco de Kramer

    Product Marketing Manager SMB
    Microsoft

Tags

Zielgruppe Sales
Interessenbereich Microsoft Teams
Sprache Englisch
Lösungsbereich Modern Work